Internet-based social media provide an ease for people to listen, interact, engage and collaborate with each other. But, as the volume of social media increases and conversations rises, it quickly becomes a time- and labor-intense process to effectively track, converse, monitor and manage them. Social media management solutions can help you manage outbound and incoming online interactions along with other small business marketing activities in a more efficient manner. They streamline and combine how you listen to and participate in relevant conversations in the different places they’re taking place – blogs, social networks like Twitter or Facebook, and other public and private Web communities and sites. Benefits of Media Management : They help you to easily monitor what people are saying about your business, and by automating the process of delivering your outgoing messages through multiple social media outlets simultaneously, help you to amplify your social media presence across several social networking sites. Social media management tools can also help you to integrate social networking activities with your other marketing programs. These can include other online activities, such as Web sites, search engine marketing campaigns, contact management systems, and email marketing, as well as offline marketing, such as events or white papers. Need of Social Media Management : If we are running a business organization it’s important to join online conversations not only about your brand, but also those about your competitors, your industry and your areas of expertise. Even if you haven’t launched an outbound social media strategy, you to keep a record on what people are saying – good or bad – about your company, competitors and major trends. And, by representing your company in a positive, authentic way, you can build credibility for your expertise and business and link to customers and prospects quickly. You can also help mitigate damage should negative conversations about your company emerge by quickly responding to complaints. Social media can also attract people to your other marketing programs, where it’s easier to individually track and manage individual customer and prospect interactions. This management of media is done by Social Media chamber which is responsible for managing all the media related activities. Ocean State software which is located in Newport Rhode Island provides highly reliable media management services. Importance of Social Networking Sites : This sites can help you to better understand prospective and current customer needs, increase visibility and generate leads. But it takes a lot of time and energy to stay on top of all of this in a manual manner. There are several tasks in handling social networking sites such as: 1. Creating content in multiple places, such as a blog, Twitter, a Facebook page, etc.; monitor and scan the views, decide what comments to approve, and respond to replies on these sites. 2.Scanning Twitter followers for conversations you may want to join, or checking your RSS reader subscriptions for relevant articles and new ideas. 3.Checking Google alerts to see when and where your business is mentioned on the Web. 4.Creating and monitoring a community and topics on a site such as Facebook or LinkedIn. Now think about the fact that the social networking to-do list is only going to grow. And while you are building goodwill, relationships and awareness, it’s difficult to measure short-term payback on social media efforts.